Privacy Policy

Welcome to House of Anazodo. We are committed to protecting your privacy and safeguarding the personal information you entrust to us. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you visit our website, book a consultation, commission a bespoke garment, purchase any of our services, or otherwise interact with House of Anazodo.

By accessing or using our website and services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

House of Anazodo is a luxury couture fashion house specializing in bespoke garments, bridal couture, evening wear, occasion wear, and custom fashion experiences. As part of delivering our services, we collect certain personal information necessary to provide an exceptional client experience.

Depending on your interaction with us, we may collect the following information:

Personal Information

• Full name
• Email address
• Telephone number
• Residential or delivery address
• Country of residence
• Date of birth (where relevant)
• Preferred communication method

Consultation Information

When booking a consultation, we may request:

• Event date and location
• Type of garment required
• Budget range
• Style preferences
• Inspiration photographs, Pinterest links, Mood boards
• Previous design references

Body Measurements

To create perfectly tailored garments, we may collect detailed body measurements, including but not limited to:

• Height, Bust, Waist, Hip, Shoulder width, Arm measurements, Dress length
• Additional custom measurements required for your garment

These measurements are stored solely for the purpose of producing and, where applicable, altering your garments.

Payment Information

Payments are securely processed through trusted third-party payment providers.

House of Anazodo does not store your debit card, credit card, banking credentials, CVV, PIN, or other sensitive payment information on our servers.

Communications

We maintain records of communications made through Email, WhatsApp, Telephone, FaceTime, Website contact forms, and Social media messaging platforms. These records help us provide efficient customer service and maintain accurate project information.

Website Usage Information

When you visit our website, certain information may be collected automatically, including: IP address, Browser type, Device information, Operating system, Pages visited, Time spent on pages, Website navigation patterns, and Referral sources. This information helps us improve our website performance and user experience.

Your information may be used to:

• Schedule consultations
• Produce bespoke garments
• Source fabrics and embellishments
• Process payments
• Arrange fittings
• Coordinate deliveries
• Respond to enquiries
• Provide customer support
• Improve our products and services
• Maintain accurate production records
• Comply with legal obligations
• Detect fraudulent transactions
• Protect our business against misuse or unauthorized activity

We only collect information that is necessary for the services we provide.

Every bespoke commission is treated with the utmost confidentiality.

Your measurements, design concepts, sketches, consultation discussions, order details, pricing information, and personal information remain private.

We will never sell, rent, or commercially trade your personal information to third parties.

As a couture fashion house, House of Anazodo may photograph or film completed garments for editorial, educational, promotional, portfolio, or marketing purposes.

Photographs may appear on: Our website, Instagram, Facebook, Pinterest, TikTok, Printed publications, Advertising campaigns, Lookbooks, and Fashion exhibitions.

Where photographs clearly identify you, we will seek your permission before publication whenever appropriate.

Clients who prefer complete confidentiality may notify us in writing before production is completed. We will gladly honour such requests.

Our website uses cookies and similar technologies to: Remember your preferences, Improve website functionality, Analyse visitor behaviour, Measure website performance, and Personalise your browsing experience.

You may disable cookies through your browser settings. However, doing so may limit certain website features.

We may share limited information only where necessary with trusted third parties, including: Payment processors, Shipping and courier companies, Fabric suppliers (where required for custom sourcing), Website hosting providers, Professional advisers, and Government authorities where legally required.

Every third party receiving information is expected to maintain appropriate confidentiality and security standards.

We retain client information only for as long as reasonably necessary to: Complete your order, Provide future alterations, Maintain accurate business records, Meet legal, tax, and accounting obligations, and Resolve disputes.

When information is no longer required, it is securely deleted or anonymised where appropriate.

House of Anazodo takes reasonable technical, administrative, and organisational measures to protect your information against: Unauthorised access, Loss, Theft, Misuse, Alteration, Disclosure, and Destruction.

Although we strive to use industry-standard security practices, no internet transmission or electronic storage method can be guaranteed to be completely secure.

House of Anazodo proudly serves clients worldwide.

By placing an international order, you acknowledge that your information may be processed in accordance with the laws applicable to our business operations.

Our services are intended for individuals aged 18 years and above.

We do not knowingly collect personal information from children without the consent of a parent or legal guardian.

Subject to applicable law, you may request to: Access your personal information, Correct inaccurate information, Update your details, Withdraw marketing consent, Request deletion of eligible personal information, and Request a copy of information you have provided.

Certain information may be retained where required by law or necessary to fulfil contractual obligations.

Our website may contain links to third-party websites, payment platforms, or social media services.

House of Anazodo is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before providing personal information.

We reserve the right to amend or update this Privacy Policy at any time to reflect changes in our services, legal requirements, or business operations.

The latest version will always be published on our website with an updated effective date.

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us:

House of Anazodo

Email: anazodolegacy@gmail.com

We are committed to responding to all privacy-related enquiries within a reasonable timeframe.